At a glance
Understand the risk.
Ask the right questions.
Concreter Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- Work accidentally damages adjoining property, glazing, surfaces, services or landscaping.
- A person is injured by falling material, height work, access equipment or an unsecured work area.
- Completed work is alleged to be defective, non-compliant or in need of rectification.
- An incident arising from the day-to-day activities of concreters leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of concreters after a problem occurs.
- Injury to clients, other contractors or members of the public at a work site.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover insured contract works, materials and selected liability exposures during a defined construction period, subject to project values, locations and policy conditions.
may cover listed plant or mobile equipment against specified accidental damage, theft or breakdown exposures, subject to use, location, security and maintenance conditions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
addresses statutory workers compensation obligations where applicable. Requirements and worker definitions vary between Australian jurisdictions.
may provide agreed benefits for specified accidental injury events, subject to occupation, benefit definitions, waiting periods and exclusions.
Fleet or commercial motor insurance
may cover declared business vehicles for insured loss or damage and selected liability exposures, subject to drivers, use, radius, vehicle class and policy conditions.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Describe the pour and the surrounding work
Concreting businesses should explain the type of work performed, including paths, driveways, slabs, suspended work, decorative finishes and repairs. State whether the business undertakes excavation, reinforcement, formwork, pumping or design responsibilities. A ground level driveway differs from work above other structures or close to occupied premises. Include subcontracted pumps and earthworks in the description. Wet concrete, moving vehicles, hoses and unfinished surfaces create risks during the job, while cracking, levels, drainage and finish can become issues after completion. These different allegations should be considered separately in the insurance discussion.
Materials and site conditions are central to the operation. Explain who supplies the concrete, who specifies the mix and who confirms site preparation. Identify machinery, finishing equipment and tools carried between jobs, including hired items. Damage caused by concrete splash to nearby property differs from the cost of removing and replacing an unsatisfactory pour. Public liability should not be assumed to fund correction of all defective work. Ask how contract works, tools and plant cover may relate to the projects undertaken, particularly when another contractor says the overall construction project is already insured.
Keep the specification and pour record together
Retain plans, levels, mix specifications, delivery dockets and the customer’s approved finish. Record variations concerning thickness, reinforcement, access or drainage before pouring where practical. Photographs of preparation and reinforcement can be useful once those details are concealed. Keep information about the weather, timing and curing instructions relevant to the job. If the design is supplied by a builder or engineer, document the boundary between that design and your workmanship. The records should help explain what was specified and delivered, rather than make an unsupported assumption about the cause of later cracking or surface problems.
Review contracts for responsibility for site preparation, pumps, formwork, protection and damage caused by other trades. Ask about property being worked on, underground services, vibration and any conditions relating to specific operations. A promise to meet a program or pay broad delay costs may exceed the liability covered by the policy. Confirm whether supplied materials and incomplete work are included under any project insurance arranged by a principal. For machinery and hired equipment, check ownership, agreed values and hire contract liabilities. The presence of cover for accidental damage does not necessarily mean mechanical breakdown or wear is included.
Preserve evidence before breaking out the work
If a pour causes injury or damage, secure the area and record the task, equipment and people involved. Photograph affected property and retain concrete delivery information. When a customer later disputes levels, strength or finish, retrieve the specification and stage photographs before discussing extensive removal. An assessment may need to distinguish design, ground movement, material supply, placement and later use. Notify the broker of allegations that may require a claim response and seek guidance about inspections or rectification. Agreeing to replace the entire job does not establish that the insurer will reimburse the cost.
At renewal, review the types, sizes and locations of pours now undertaken. Moving into structural slabs, larger commercial work or decorative systems can change the exposure. Update plant, tools and the value of materials or work in progress at one site. Consider how a key machine failure or loss of access to a yard would affect scheduled pours, while checking which interruption events are actually insured. Review complaints for recurring uncertainty about finish expectations or scope changes. A current insurance description and a concise pour record provide a stronger basis for handling both accidental damage and later questions about completed work. That record is especially useful where several trades work around the finished concrete.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
Work accidentally damages adjoining property, glazing, surfaces, services or landscaping. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A person is injured by falling material, height work, access equipment or an unsecured work area. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for concreter businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Trade contracts, plans, product specifications and completion records.
- Height, access, site and subcontractor documentation.
- Head contracts, subcontracts, purchase orders, tenders and project-specific insurance clauses.
- Licences, permits, SWMS, site inductions, engineering documents and compliance certificates.
- Plant-hire, dry-hire, wet-hire and equipment rental agreements.
- Asset registers, valuations, maintenance logs and subcontractor certificates of currency.
Questions to ask before choosing cover
- Are every trade activity, project type, maximum contract value, height, depth and geographic area declared?
- Are subcontractors, labour hire, principals, joint ventures and contractual indemnities addressed?
- Does the policy distinguish between damage caused by work and the cost of rectifying the work itself?
- Are tools, hired-in plant, dry-hired equipment, mobile plant and vehicles insured on the correct basis?
- Do contracts require principal’s indemnity, cross-liability, waiver of subrogation or specific limits?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- The cost of correcting defective workmanship itself, even where resulting damage may be treated differently.
- Work above specified heights, below specified depths, involving asbestos, demolition, rail, airports or other excluded activities.
- Unlicensed, non-compliant or deliberately unsafe work and liabilities arising solely from contractual guarantees.
- Wear and tear, mechanical breakdown or gradual deterioration unless a relevant extension applies.
- Registered vehicles, watercraft or aircraft where separate statutory or specialist insurance is required.
07 / Questions, explained
Frequently asked questions.
What insurance do concreters commonly consider?
Depending on their activities, assets, staff and contracts, concreters may consider Public and products liability insurance, Construction and contract works insurance, Construction plant and equipment insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if work accidentally damages adjoining property, glazing, surfaces, services or landscaping?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Concreter Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus maximum contract values, heights, depths, plant values and subcontractor use. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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