At a glance
Understand the risk.
Ask the right questions.
Roofer Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- Work accidentally damages adjoining property, glazing, surfaces, services or landscaping.
- A person is injured by falling material, height work, access equipment or an unsecured work area.
- Completed work is alleged to be defective, non-compliant or in need of rectification.
- An incident arising from the day-to-day activities of roofers leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of roofers after a problem occurs.
- Injury to clients, other contractors or members of the public at a work site.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover insured contract works, materials and selected liability exposures during a defined construction period, subject to project values, locations and policy conditions.
may cover listed plant or mobile equipment against specified accidental damage, theft or breakdown exposures, subject to use, location, security and maintenance conditions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
addresses statutory workers compensation obligations where applicable. Requirements and worker definitions vary between Australian jurisdictions.
may provide agreed benefits for specified accidental injury events, subject to occupation, benefit definitions, waiting periods and exclusions.
Fleet or commercial motor insurance
may cover declared business vehicles for insured loss or damage and selected liability exposures, subject to drivers, use, radius, vehicle class and policy conditions.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Explain the roof work and the building beneath it
Roofing businesses may install new roofs, replace coverings, repair leaks, restore surfaces or undertake associated guttering and insulation work. Describe the materials, techniques and heights involved, including any hot work or specialist systems. Identify residential, commercial and industrial premises separately where relevant. The occupied space beneath the roof can materially affect the exposure: an opening above valuable stock or operating equipment creates different consequences from work over an empty structure. The broker needs that context alongside the annual turnover and ordinary job value.
Explain responsibility for temporary weather protection, removal of old materials and coordination with other trades. Include subcontractors, cranes, elevated platforms and hired equipment. Tell the broker about work involving older materials or suspected hazardous substances without assuming a general roofing description covers every activity. Materials stored at ground level, on a roof or at a supplier can raise separate property questions. If the roofer designs a system or recommends structural changes, identify that advisory role rather than treating all responsibility as physical installation.
Keep the opening and handover sequence documented
The work scope should show what is removed, what remains and how the building is protected while work progresses. Record approved variations, product specifications and relevant site conditions. Where several trades share responsibility for penetrations or flashings, keep the allocation clear. Photographs before opening, during work and at completion may help explain a later water-entry allegation. A practical record should identify the area and date, rather than relying on a collection of unlabelled images that cannot be linked to the customer’s complaint.
Ask the broker about height conditions, water damage, hot work, property being worked on and any roofing-specific restrictions. Review the distinction between replacing defective roof work and damage to contents or other building areas. Contractual guarantees about waterproofing, durability or completion dates can create obligations beyond the insurance’s ordinary scope. Discuss hire agreements and project insurance arrangements before work begins. A principal’s construction policy should not be assumed to cover the roofer’s tools or every liability allegation. Clarify when completed-work protection applies and what notification is expected if a leak is reported before the project is finished.
Prepare for water entry during and after the project
Consider a hypothetical storm during a roof replacement that damages stock inside the building. Preserve the work sequence, protection arrangements, photographs and weather information available. Take appropriate steps to reduce further damage and contact the broker about assessment and proposed repairs. The cause and policy treatment may depend on several facts, including the stage of work and applicable conditions. Avoid promising that the cost of finishing the roof and every interruption expense will be met by the same policy simply because the losses occurred during one event.
At renewal, review working heights, roof types, new materials and the proportion of work above occupied commercial premises. Update plant and equipment values, including hired machinery and tools left at sites. Consider how the business would manage a delayed crane, unavailable crew or loss of essential equipment during an open-roof stage. Some of those costs may remain commercial risks. Keep earlier job records accessible when leaks emerge after handover or after another trade has altered the roof. A maintenance visit should record the new work separately so the original installation and later changes can be understood.
Where customers continue trading below the work, agree how they report water entry or other concerns after the crew leaves. Record the responsible contact and access arrangements for urgent attendance. This helps the business respond promptly without making an unlimited promise about availability or compensation. Explain significant after-hours responsibilities to the broker when they form part of commercial maintenance contracts or emergency repair services offered by the roofing business.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
Work accidentally damages adjoining property, glazing, surfaces, services or landscaping. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A person is injured by falling material, height work, access equipment or an unsecured work area. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for roofer businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Trade contracts, plans, product specifications and completion records.
- Height, access, site and subcontractor documentation.
- Head contracts, subcontracts, purchase orders, tenders and project-specific insurance clauses.
- Licences, permits, SWMS, site inductions, engineering documents and compliance certificates.
- Plant-hire, dry-hire, wet-hire and equipment rental agreements.
- Asset registers, valuations, maintenance logs and subcontractor certificates of currency.
Questions to ask before choosing cover
- Are every trade activity, project type, maximum contract value, height, depth and geographic area declared?
- Are subcontractors, labour hire, principals, joint ventures and contractual indemnities addressed?
- Does the policy distinguish between damage caused by work and the cost of rectifying the work itself?
- Are tools, hired-in plant, dry-hired equipment, mobile plant and vehicles insured on the correct basis?
- Do contracts require principal’s indemnity, cross-liability, waiver of subrogation or specific limits?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- The cost of correcting defective workmanship itself, even where resulting damage may be treated differently.
- Work above specified heights, below specified depths, involving asbestos, demolition, rail, airports or other excluded activities.
- Unlicensed, non-compliant or deliberately unsafe work and liabilities arising solely from contractual guarantees.
- Wear and tear, mechanical breakdown or gradual deterioration unless a relevant extension applies.
- Registered vehicles, watercraft or aircraft where separate statutory or specialist insurance is required.
07 / Questions, explained
Frequently asked questions.
What insurance do roofers commonly consider?
Depending on their activities, assets, staff and contracts, roofers may consider Public and products liability insurance, Construction and contract works insurance, Construction plant and equipment insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if work accidentally damages adjoining property, glazing, surfaces, services or landscaping?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Roofer Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus maximum contract values, heights, depths, plant values and subcontractor use. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
Let’s start with your business
A clearer conversation
about your insurance.
Tell us what you do, what has changed and what you need to understand.
Speak with BAU Risk
Request a callback.
Tell us about your business and the cover questions you would like to discuss.
Before sharing personal information, read our privacy information.