At a glance
Understand the risk.
Ask the right questions.
Consultant Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- A client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity.
- Project scope changes are not documented, leading to a dispute about deliverables, fees or deadlines.
- A third party relies on work that was originally prepared for a different purpose or audience.
- An incident arising from the day-to-day activities of consultants leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of consultants after a problem occurs.
- Client allegations that advice, reports, designs, calculations or services caused financial loss.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to covered allegations that professional services, advice, designs or omissions caused financial loss, subject to the insured services, retroactive date and claims-made notification requirements.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
may assist with insured loss of gross profit or revenue and certain additional costs when a covered event triggers the policy, subject to the indemnity period and calculation basis.
may respond to certain directors and officers, employment-practices, statutory-liability or crime exposures where included, subject to policy terms and legal insurability.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Explain the work you personally undertake for clients
For an independent consultant, the insurance discussion should focus on the work you accept and the decisions it can influence. Describe your specialist field, the industries served and the format of your advice. A workshop, written assessment, implementation assignment and interim management role can involve different responsibilities. Explain whether you work alone, use subcontractors or join a client’s team under their direction. Include work delivered through your own company as well as any other contracting arrangement. The broker needs a clear description of your role rather than a broad label that could describe many unrelated professions.
Think about the boundaries of each engagement. You may be asked to recommend an approach, select a supplier, oversee delivery or sign off that work has achieved a specified outcome. Explain which of these tasks you perform and where the client retains the decision. Include access to premises, systems and confidential information. Ask how the proposed wording relates to the services actually declared, third-party reliance and relevant exclusions. A client’s insurance requirement may establish a requested limit, but it does not determine the scope of protection or mean that every promise made in the engagement is insured.
Make instructions and assumptions easy to reconstruct
Keep a clear engagement record that identifies the question you were asked to answer, the information available and the deliverables agreed. If the client changes direction, record the change and any effect on timing, fees or conclusions. Retain the version of advice supplied and the context in which it was intended to be used. A recommendation based on incomplete data should not lose that qualification when it is summarised for another audience. Discuss how client approvals and reliance restrictions are documented, and seek appropriate advice where a contract requires you to accept responsibility beyond the work you control.
Bring your standard terms and a representative client contract to the broker, including schedules and special conditions. Review indemnities, confidentiality, intellectual property and any requirement to maintain cover after the assignment. Keep subcontractor instructions and review records if others contribute. Consider how project documents remain available when your access to the client’s systems ends. Do not remove confidential material without the necessary authority; instead, clarify an appropriate record-access arrangement. The objective is a usable and lawful project history that can support a future response, rather than a personal archive assembled without regard to the client’s information controls.
Responding to a challenged recommendation or career change
If a client disputes your work, establish whether the concern is about scope, quality, timing or an alleged financial loss. Preserve the original advice and supporting material before making corrections. Obtain guidance on the relevant insurance notification process, especially if the wording requires claims or circumstances to be reported in a particular way. Seek advice before accepting liability or offering compensation. Where an urgent clarification is needed to prevent continued reliance on incorrect information, coordinate the response with appropriate professional support. Keep the communication factual and do not silently replace a disputed report without retaining its history.
Review your cover when the consulting role changes, not only at the annual renewal. Taking an interim executive position, implementing recommendations or advising a new industry can alter the exposure. If you retire, sell the business or stop providing a service, ask the broker about prior-work and continuity considerations under the relevant products. Plan who could access authorised records and contact clients if you became unavailable. A current description of your professional work and its history supports the insurance review, while the suitability and response of any policy remain dependent on the circumstances assessed and the selected terms.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
A client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
Project scope changes are not documented, leading to a dispute about deliverables, fees or deadlines. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for consultant businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Engagement letters defining scope, assumptions, deliverables and reliance.
- Written approvals, meeting notes and variation records.
- Client engagement letters, proposals, scopes of work, fee schedules and variation approvals.
- Professional appointments, consultancy agreements, service-level agreements and subcontractor contracts.
- Licences, memberships, qualifications, quality-assurance procedures and complaints records.
- Confidentiality agreements, data-processing terms and cyber-security policies.
Questions to ask before choosing cover
- Does the insured-services description accurately include every service, deliverable and source of revenue?
- Is professional indemnity written on a claims-made basis, and are the retroactive date and notification provisions suitable?
- Are contractors, subcontractors, joint ventures and work performed overseas included or separately declared?
- Do client contracts impose indemnities, warranties, liability caps, insurance limits or principal-insured requirements?
- Are cyber incidents, privacy events, social engineering and loss of documents included, excluded or sub-limited?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- Known complaints, demands or circumstances that existed before cover began or were not disclosed when required.
- Contractual guarantees, warranties or assumed liabilities that go beyond the duty otherwise owed at law.
- Deliberate, dishonest or fraudulent conduct by an insured person, although innocent-insured provisions may vary.
- Work outside the activities, professions, jurisdictions or retroactive dates stated in the schedule.
- Cyber, intellectual-property, bodily-injury or property-damage claims where the selected policy does not include the relevant extension.
07 / Questions, explained
Frequently asked questions.
What insurance do consultants commonly consider?
Depending on their activities, assets, staff and contracts, consultants may consider Professional indemnity insurance, Public and products liability insurance, Cyber insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if a client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Consultant Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus fee income by service, major clients, contract terms, retroactive date and prior circumstances. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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