Business insurance. Personal attention.

Professional, advisory and office-based services

Consultant Insurance
Perth, Sydney, Melbourne, Brisbane & Canberra

A practical guide to the risks, cover considerations and questions that matter to your business.

General information. Cover is subject to policy terms and underwriting.

Business owner discussing insurance documents with an adviser
BAU Risk Services — insurance brokerage

At a glance

Understand the risk.
Ask the right questions.

Consultant Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.

Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.

General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.

01 / Understand your exposure

Common risks to consider.

02 / Connect risks with cover

Insurance commonly considered.

No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.

may respond to covered allegations that professional services, advice, designs or omissions caused financial loss, subject to the insured services, retroactive date and claims-made notification requirements.

may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.

may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.

may respond to certain directors and officers, employment-practices, statutory-liability or crime exposures where included, subject to policy terms and legal insurability.

The detail makes the difference.

A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.

Business owners reviewing risk documents and a tablet
BAU Risk Services — insurance brokerage

03 / A closer look at your business

Details worth discussing.

For an independent consultant, the insurance discussion should focus on the work you accept and the decisions it can influence. Describe your specialist field, the industries served and the format of your advice. A workshop, written assessment, implementation assignment and interim management role can involve different responsibilities. Explain whether you work alone, use subcontractors or join a client’s team under their direction. Include work delivered through your own company as well as any other contracting arrangement. The broker needs a clear description of your role rather than a broad label that could describe many unrelated professions.

Think about the boundaries of each engagement. You may be asked to recommend an approach, select a supplier, oversee delivery or sign off that work has achieved a specified outcome. Explain which of these tasks you perform and where the client retains the decision. Include access to premises, systems and confidential information. Ask how the proposed wording relates to the services actually declared, third-party reliance and relevant exclusions. A client’s insurance requirement may establish a requested limit, but it does not determine the scope of protection or mean that every promise made in the engagement is insured.

Keep a clear engagement record that identifies the question you were asked to answer, the information available and the deliverables agreed. If the client changes direction, record the change and any effect on timing, fees or conclusions. Retain the version of advice supplied and the context in which it was intended to be used. A recommendation based on incomplete data should not lose that qualification when it is summarised for another audience. Discuss how client approvals and reliance restrictions are documented, and seek appropriate advice where a contract requires you to accept responsibility beyond the work you control.

Bring your standard terms and a representative client contract to the broker, including schedules and special conditions. Review indemnities, confidentiality, intellectual property and any requirement to maintain cover after the assignment. Keep subcontractor instructions and review records if others contribute. Consider how project documents remain available when your access to the client’s systems ends. Do not remove confidential material without the necessary authority; instead, clarify an appropriate record-access arrangement. The objective is a usable and lawful project history that can support a future response, rather than a personal archive assembled without regard to the client’s information controls.

If a client disputes your work, establish whether the concern is about scope, quality, timing or an alleged financial loss. Preserve the original advice and supporting material before making corrections. Obtain guidance on the relevant insurance notification process, especially if the wording requires claims or circumstances to be reported in a particular way. Seek advice before accepting liability or offering compensation. Where an urgent clarification is needed to prevent continued reliance on incorrect information, coordinate the response with appropriate professional support. Keep the communication factual and do not silently replace a disputed report without retaining its history.

Review your cover when the consulting role changes, not only at the annual renewal. Taking an interim executive position, implementing recommendations or advising a new industry can alter the exposure. If you retire, sell the business or stop providing a service, ask the broker about prior-work and continuity considerations under the relevant products. Plan who could access authorised records and contact clients if you became unavailable. A current description of your professional work and its history supports the insurance review, while the suitability and response of any policy remain dependent on the circumstances assessed and the selected terms.

04 / Put it in context

What an incident might look like.

Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.

Scenario 02

A client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.

Scenario 03

Project scope changes are not documented, leading to a dispute about deliverables, fees or deadlines. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.

A few minutes. A different perspective.

Put your thinking
into practice.

Three situations for consultant businesses. Choose a practical next step, then explore why the details matter.

A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.

3 industry scenariosConsultant Insurance

What would you do next?

Work through the facts, the records and the questions you would take to your broker. There is no time limit.

Business owner and adviser reviewing policy documents with a calculator
BAU Risk Services — insurance brokerage

05 / Prepare for the conversation

Bring the details.
Make the discussion useful.

Documents and contracts

  • Does the insured-services description accurately include every service, deliverable and source of revenue?
  • Is professional indemnity written on a claims-made basis, and are the retroactive date and notification provisions suitable?
  • Are contractors, subcontractors, joint ventures and work performed overseas included or separately declared?
  • Do client contracts impose indemnities, warranties, liability caps, insurance limits or principal-insured requirements?
  • Are cyber incidents, privacy events, social engineering and loss of documents included, excluded or sub-limited?

06 / Know the limitations

What may not be covered.

The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.

07 / Questions, explained

Frequently asked questions.

Depending on their activities, assets, staff and contracts, consultants may consider Professional indemnity insurance, Public and products liability insurance, Cyber insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.

Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.

Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus fee income by service, major clients, contract terms, retroactive date and prior circumstances. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.

Local understanding. National reach.

Across Australia.
Connected to your business.

Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.

WAWestern Australia

Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.

NSWNew South Wales

Sydney, Newcastle, Central Coast, Wollongong and Maitland.

VICVictoria

Melbourne, Geelong, Ballarat, Bendigo and Shepparton.

QLDQueensland

Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.

SASouth Australia

Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.

TASTasmania

Hobart, Launceston, Devonport, Burnie and Ulverstone.

ACTAustralian Capital Territory

Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.

NTNorthern Territory

Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.

Let’s start with your business

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