At a glance
Understand the risk.
Ask the right questions.
Independent Consultant Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- A client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity.
- Project scope changes are not documented, leading to a dispute about deliverables, fees or deadlines.
- A third party relies on work that was originally prepared for a different purpose or audience.
- An incident arising from the day-to-day activities of independent consultants leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of independent consultants after a problem occurs.
- Client allegations that advice, reports, designs, calculations or services caused financial loss.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to covered allegations that professional services, advice, designs or omissions caused financial loss, subject to the insured services, retroactive date and claims-made notification requirements.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
may assist with insured loss of gross profit or revenue and certain additional costs when a covered event triggers the policy, subject to the indemnity period and calculation basis.
may respond to certain directors and officers, employment-practices, statutory-liability or crime exposures where included, subject to policy terms and legal insurability.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Define the decisions your consultancy influences
Independent consultants can influence large decisions without owning the assets or employing the staff affected by them. Describe the advice delivered in concrete terms: an operating review, feasibility assessment, procurement recommendation, technical report or change program. Explain who uses the work and what the client is expected to do with it. A consultant preparing background research has a different responsibility profile from one leading implementation or approving a final decision on a client’s behalf.
Tell the broker about specialist disciplines, regulated sectors, overseas clients and any secondment into a client’s management team. Identify services delivered through subcontractors and whether reports carry the consultancy’s name. The trading description should also reflect work taken on under older engagements, since an allegation can relate to advice given before the current year. Clarify the business structure and any associated entity receiving fees. Describing the consultant as independent does not answer these insurance questions; the important issue is the work performed, the people who rely on it and the obligations accepted for delivering it.
Put assumptions, reliance and revisions in the engagement
An effective scope explains the question being answered, the information supplied by the client and the limits of the work. Record significant assumptions and whether calculations or third-party information will be independently checked. Identify the intended audience and how a draft differs from a final report. If the client later asks to share the findings with an investor, tender panel or another business, consider whether the original engagement addresses that additional reliance before simply forwarding the document.
Keep approvals and scope changes close to the deliverable they affect. A series of short emails can otherwise leave uncertainty about whether a new workstream was authorised. Ask the broker how the proposed professional indemnity cover treats contractual warranties, liability caps, intellectual property obligations and commitments to achieve a commercial result. Discuss the retroactive date and notification process using the consultancy’s actual history. Where a client requires a particular limit, establish whether that requirement concerns each claim, the annual aggregate or some other basis. The contract and the insurance schedule should be compared without assuming they use equivalent language.
Retain a defensible record after the engagement closes
Suppose a client alleges that a recommendation overlooked a cost and caused a project to overrun. Preserve the information provided at the time, working papers, draft comments and the approved scope. The record should help explain what the consultant knew and was asked to do, rather than reconstructing the engagement from memory. A disagreement over an unpaid invoice may coexist with an allegation about the work; seek advice about notification rather than dismissing the matter as a fee dispute alone.
Continuity planning also matters for a sole consultant. Decide who can access project records if illness prevents an urgent handover, while respecting confidentiality commitments. Keep secure backups and a record of client deadlines that is not dependent on one device. At renewal, describe changes in discipline, the largest contract, new territories and any complaints or circumstances requiring disclosure. If retiring or changing careers, discuss how claims-made cover and possible run-off arrangements apply to earlier work. Finishing a consultancy assignment, closing a company or removing a website does not necessarily mean that the risk of a later allegation has ended.
Consider the effect of accepting a board observer role, an interim executive position or authority to sign client instructions. Those duties can differ from providing a report under a consultancy agreement. Tell the broker when the relationship changes, even if the same client continues paying the same monthly retainer. The name on the invoice alone will not describe the additional decisions or responsibilities being undertaken.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
A client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
Project scope changes are not documented, leading to a dispute about deliverables, fees or deadlines. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for independent consultant businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Engagement letters defining scope, assumptions, deliverables and reliance.
- Written approvals, meeting notes and variation records.
- Client engagement letters, proposals, scopes of work, fee schedules and variation approvals.
- Professional appointments, consultancy agreements, service-level agreements and subcontractor contracts.
- Licences, memberships, qualifications, quality-assurance procedures and complaints records.
- Confidentiality agreements, data-processing terms and cyber-security policies.
Questions to ask before choosing cover
- Does the insured-services description accurately include every service, deliverable and source of revenue?
- Is professional indemnity written on a claims-made basis, and are the retroactive date and notification provisions suitable?
- Are contractors, subcontractors, joint ventures and work performed overseas included or separately declared?
- Do client contracts impose indemnities, warranties, liability caps, insurance limits or principal-insured requirements?
- Are cyber incidents, privacy events, social engineering and loss of documents included, excluded or sub-limited?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- Known complaints, demands or circumstances that existed before cover began or were not disclosed when required.
- Contractual guarantees, warranties or assumed liabilities that go beyond the duty otherwise owed at law.
- Deliberate, dishonest or fraudulent conduct by an insured person, although innocent-insured provisions may vary.
- Work outside the activities, professions, jurisdictions or retroactive dates stated in the schedule.
- Cyber, intellectual-property, bodily-injury or property-damage claims where the selected policy does not include the relevant extension.
07 / Questions, explained
Frequently asked questions.
What insurance do independent consultants commonly consider?
Depending on their activities, assets, staff and contracts, independent consultants may consider Professional indemnity insurance, Public and products liability insurance, Cyber insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if a client relies on a report, recommendation or strategy and later alleges it caused additional cost or lost opportunity?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Independent Consultant Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus fee income by service, major clients, contract terms, retroactive date and prior circumstances. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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