Business insurance. Personal attention.

Insurance, explained

Commercial general liability (CGL)

Commercial general liability, or CGL, is a policy label particularly associated with overseas markets. For Australian businesses, public and products liability insurance is often the relevant starting point, but the terms are not automatically interchangeable.

Business owner discussing insurance documents with an adviser
BAU Risk Services — insurance brokerage

01 / The meaning

What it means.

A contract prepared overseas may require a CGL policy, particular limits and additional insured provisions. Translating that request involves comparing the underlying obligations with the Australian policy, including injury, property damage, products and completed work. A certificate displaying a similar title is not proof that every contractual requirement has been met.

The important boundaries include professional advice, employee injuries, motor liabilities and liabilities assumed by agreement. These exposures may be excluded, limited or require different insurance. Territories and legal jurisdictions also matter when an Australian business supplies overseas customers. Ask the contracting party to identify the actual insurance requirements and obtain a wording review before accepting an obligation the available policy cannot satisfy. Broad marketing descriptions should not replace that comparison.

02 / Put it in context

A practical example.

Hypothetical example

Hypothetical example: An Australian manufacturer receives a US distributor agreement requiring CGL. Its adviser compares the Australian products liability wording, export declarations, US claims restrictions and requested endorsements before confirming whether the proposed arrangement meets the contract.

This example illustrates the term. It does not predict a claim outcome.

03 / Read the detail

What to check.

04 / Start a useful conversation

A question for your broker.

Which specific CGL requirements must the Australian policy satisfy?

Further reading

Read the source guidance alongside the relevant policy wording.

General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.

Let’s start with your business

A clearer conversation
about your insurance.

Tell us what you do, what has changed and what you need to understand.