Business insurance. Personal attention.

Insurance, explained

Theft

Theft is the dishonest taking of property, but an insurance policy may use a specific definition and conditions to decide which theft losses are covered. The everyday meaning is not enough to establish cover.

Business owner discussing insurance documents with an adviser
BAU Risk Services — insurance brokerage

01 / The meaning

What it means.

Different sections may distinguish forced entry, theft without forcible entry, robbery, shoplifting and dishonesty by employees. Money, portable equipment, stock left outdoors and goods in vehicles may have separate restrictions. A policy labelled property insurance does not necessarily cover all these situations. Check the insured premises, security requirements, unattended-property conditions and any evidence needed about how the property disappeared.

Discovery of missing stock also requires careful investigation. An unexplained inventory discrepancy may differ from an identifiable theft event. Preserve relevant footage, access logs, invoices and stock records, report matters to police where appropriate and follow the policy’s notification process. Take reasonable steps to protect remaining property without destroying evidence. Insurer approval may be needed before replacing high-value items or making a final settlement with another party.

02 / Put it in context

A practical example.

Hypothetical example

Hypothetical example: a trades business discovers tools missing from a locked van overnight. It records the vehicle location, photographs damage, lists serial numbers and checks its portable equipment and theft terms, rather than assuming all tools are covered wherever parked.

This example illustrates the term. It does not predict a claim outcome.

03 / Read the detail

What to check.

04 / Start a useful conversation

A question for your broker.

What types of theft are insured for our property, and which locations or security conditions could change the response?

Further reading

Read the source guidance alongside the relevant policy wording.

General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.

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