At a glance
Understand the risk.
Ask the right questions.
Trades Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- An incident arising from the day-to-day activities of trade contractors leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of trade contractors after a problem occurs.
- Injury to clients, other contractors or members of the public at a work site.
- Accidental damage to buildings, underground services, neighbouring property or client-owned materials.
- Defective workmanship allegations, rework costs or delay claims following a project problem.
- Theft, accidental damage or breakdown of tools, plant, scaffolding and mobile equipment.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover insured contract works, materials and selected liability exposures during a defined construction period, subject to project values, locations and policy conditions.
may cover listed plant or mobile equipment against specified accidental damage, theft or breakdown exposures, subject to use, location, security and maintenance conditions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
addresses statutory workers compensation obligations where applicable. Requirements and worker definitions vary between Australian jurisdictions.
may provide agreed benefits for specified accidental injury events, subject to occupation, benefit definitions, waiting periods and exclusions.
Fleet or commercial motor insurance
may cover declared business vehicles for insured loss or damage and selected liability exposures, subject to drivers, use, radius, vehicle class and policy conditions.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Build an activity schedule across the whole business
Trades businesses often expand beyond the work described when their first policy was arranged. List the trades performed, the share of work in each and any design, supply or project-management services. Identify residential, commercial, industrial and specialist sites. Working heights, excavation, hot work and hazardous materials deserve explicit discussion where relevant. A business name or broad description such as maintenance does not establish that every new activity is accepted. The insurance arrangement should follow the actual work rather than the wording on an old certificate.
Describe employees, subcontractors, labour hire and the entity contracting with customers. Explain workshops, storage, vehicles, tools and plant. Customer goods, hired equipment and materials left on sites can create exposures beyond owned assets. Public liability, professional indemnity, contract works, plant and worker injury arrangements answer different questions. None should be assumed to replace the others. If one team delivers several trades, explain responsibility for coordination and handover, because a customer may allege a problem with the complete job rather than identify the individual trade or subcontractor involved.
Compare contract requirements with the policy schedule
Collect the principal contracts, subcontracts, purchase orders and relevant insurance clauses before starting work. Identify required limits, insured entities, activities and any indemnities or guarantees. Ask the broker to explain where contractual obligations exceed the liability the policy is designed to address. A certificate can confirm selected details, but it does not reproduce all exclusions or establish that a contract has been fully matched. If a head contractor provides project insurance, clarify what it includes and what remains the trade business’s responsibility.
Keep job scopes, approvals, variations and completion records organised by project. Record relevant qualifications, site documentation and subcontractor insurance evidence without treating those documents as proof that every activity is covered. Discuss defective workmanship separately from resulting damage and the cost of completing an unfinished job. For tools and plant, compare values, security conditions, transport and hire terms with actual practice. A business may routinely leave equipment in a vehicle or site compound, so those arrangements should be declared rather than discovered during a theft claim. Review specialist or statutory requirements through the relevant adviser for the trade and jurisdiction.
Plan for one incident affecting several workstreams
Consider a hypothetical renovation where damage appears after several trades have worked in the same room. Preserve scopes, dates, photographs, testing or completion records and communications between the parties. Arrange appropriate steps to reduce further harm and notify the broker about the allegation. Avoid assuming the last contractor on site caused the problem or promising to pay for all rectification before assessment. The cost of repairing faulty work, damage to other property and delay claims can be treated differently, even where the customer presents them as one invoice.
At renewal, review new services, largest projects, subcontractor use and changes in working conditions. Update tools, stock and plant values, including items stored away from the main premises. Consider continuity when a key vehicle, machine or qualified worker becomes unavailable. Replacement hire and subcontracting may help operations continue but can introduce costs and liabilities of their own. Keep past job records after staff departures and software changes. A trade business can continue to face allegations about completed work, so the annual review should consider both the next year’s projects and the work already delivered.
For businesses operating several legal entities, identify which entity signs each contract, employs staff and owns equipment. Shared branding can obscure those distinctions. Ask the broker whether the named insureds and property schedules reflect the structure, especially after acquiring another trade business. Moving work to a new company or invoicing through a different entity should not be assumed to transfer the earlier policy’s protection automatically to every related business and person.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
An incident arising from the day-to-day activities of trade contractors leads to an allegation of injury, damage or financial loss. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A contract, approval or record does not clearly document the responsibilities of trade contractors after a problem occurs. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for trades businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Head contracts, subcontracts, purchase orders, tenders and project-specific insurance clauses.
- Licences, permits, SWMS, site inductions, engineering documents and compliance certificates.
- Plant-hire, dry-hire, wet-hire and equipment rental agreements.
- Asset registers, valuations, maintenance logs and subcontractor certificates of currency.
Questions to ask before choosing cover
- Are every trade activity, project type, maximum contract value, height, depth and geographic area declared?
- Are subcontractors, labour hire, principals, joint ventures and contractual indemnities addressed?
- Does the policy distinguish between damage caused by work and the cost of rectifying the work itself?
- Are tools, hired-in plant, dry-hired equipment, mobile plant and vehicles insured on the correct basis?
- Do contracts require principal’s indemnity, cross-liability, waiver of subrogation or specific limits?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- The cost of correcting defective workmanship itself, even where resulting damage may be treated differently.
- Work above specified heights, below specified depths, involving asbestos, demolition, rail, airports or other excluded activities.
- Unlicensed, non-compliant or deliberately unsafe work and liabilities arising solely from contractual guarantees.
- Wear and tear, mechanical breakdown or gradual deterioration unless a relevant extension applies.
- Registered vehicles, watercraft or aircraft where separate statutory or specialist insurance is required.
07 / Questions, explained
Frequently asked questions.
What insurance do trade contractors commonly consider?
Depending on their activities, assets, staff and contracts, trade contractors may consider Public and products liability insurance, Construction and contract works insurance, Construction plant and equipment insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if an incident arising from the day-to-day activities of trade contractors leads to an allegation of injury, damage or financial loss?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Trades Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus maximum contract values, heights, depths, plant values and subcontractor use. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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