At a glance
Understand the risk.
Ask the right questions.
Self Employed Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- A new or changing business activity is not reflected in the insurance description.
- A customer, supplier or landlord dispute exposes a gap between contracts and insurance.
- A single property, system, owner or key supplier creates a concentration risk for the business.
- An incident arising from the day-to-day activities of self-employed business owners leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of self-employed business owners after a problem occurs.
- Third-party injury or property damage connected with premises, products or business activities.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
may assist with insured loss of gross profit or revenue and certain additional costs when a covered event triggers the policy, subject to the indemnity period and calculation basis.
may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.
addresses statutory workers compensation obligations where applicable. Requirements and worker definitions vary between Australian jurisdictions.
may respond to certain directors and officers, employment-practices, statutory-liability or crime exposures where included, subject to policy terms and legal insurability.
Fleet or commercial motor insurance
may cover declared business vehicles for insured loss or damage and selected liability exposures, subject to drivers, use, radius, vehicle class and policy conditions.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Begin with the work rather than the employment label
Self-employed people operate across trades, consulting, retail, creative work and many other activities. There is no single risk profile created by working for yourself. Start by describing what customers buy, where the work is performed and whether products, advice or physical services are involved. Explain the business structure, trading names and any second income stream. An online shop operated alongside consulting may introduce product and stock exposures that would not be apparent from a description focused only on the owner’s main occupation.
Identify the resources on which earnings depend: the owner’s ability to work, a vehicle, specialist equipment, premises, customer records or a platform account. Explain whether anyone else is employed or engaged as a contractor. Public liability, professional indemnity, property, cyber and personal accident discussions address different aspects of those dependencies. Being self-employed does not mean each of those covers is required or suitable, and it does not establish how workers compensation applies. The relevant activities and relationships need to be assessed in their actual business and jurisdictional context.
Review the agreements signed in your own name
Bring customer contracts, leases, platform terms and supplier agreements to the broker. Identify commitments to replace work, meet deadlines, protect data or indemnify another party. A sole operator may accept a large client’s standard contract without having the same resources or negotiating position as a larger supplier. Ask which obligations go beyond the liabilities the proposed insurance addresses. A certificate requested by a customer should be checked against the actual work rather than purchased merely to satisfy a document-upload field.
Keep business and personal property use clear. Equipment kept at home, stock in a garage and a vehicle used for deliveries may not be treated as expected under arrangements designed for private use. Explain the use honestly and ask how it is addressed. Maintain records of revenue, expenses, assets and active jobs so values and income dependencies can be discussed accurately. If the business gives advice, consider the records retained after each engagement and the possibility of allegations arising later. Ending a job or issuing a final invoice is not the same as ending every exposure connected with it.
Plan for being unable to work or access the business
Consider a hypothetical week in which the owner loses both a phone and access to the booking account. The immediate problem may include missed jobs, inaccessible customer information and compromised messages. A continuity plan should identify account recovery, secure backups and a way to contact active customers. Ask the broker which parts of such an event might be addressed by selected cyber, equipment or other cover. Do not assume general business interruption responds whenever income stops; the wording usually requires a particular insured trigger.
At renewal, review what changed during the year: new services, larger contracts, staff, working locations or more valuable equipment. Discuss the financial effect of an accident or illness separately from claims made by customers. Ask about waiting periods, benefit definitions and exclusions where personal accident or sickness options are considered. Keep an emergency handover with essential business contacts and authorised access arrangements. The aim is to understand which costs can be planned for, which exposures can be transferred through suitable insurance and which remain the owner’s commercial responsibility.
If moving from sole trader to a company, identify when contracts, assets and invoicing transfer and what earlier work remains associated with the original business. Tell the broker before assuming the old policy follows the new entity. Similar questions arise when adding a partner or purchasing another operator’s customer list. A business restructure can change the parties that need protection even though customers continue seeing the same trading name and telephone number.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
A new or changing business activity is not reflected in the insurance description. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A customer, supplier or landlord dispute exposes a gap between contracts and insurance. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for self employed businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Business plans, leases, franchise or supplier agreements.
- Revenue, payroll, asset and activity schedules.
- Leases, customer contracts, supplier terms and subcontractor agreements.
- Asset registers, valuations, stock records and revenue information.
- Licences, permits, risk procedures and incident or claims records.
- Employment, privacy, cyber-security and business-continuity documents.
Questions to ask before choosing cover
- Does the business description include every activity, location, product and revenue stream?
- Are asset values, revenue, payroll, vehicle details and interruption periods current?
- Which contracts impose insurance limits, indemnities or certificates of currency?
- Are professional services, cyber, products, transit and environmental exposures relevant?
- What exclusions, excesses, sub-limits and security conditions could materially affect a claim?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- Known events or circumstances, deliberate acts and material facts not disclosed when required.
- Activities, locations, products, territories or asset values outside the policy schedule.
- Wear and tear, gradual deterioration and maintenance-related loss.
- Contractual guarantees, penalties or liabilities beyond those otherwise owed at law.
- Specialist risks—such as professional advice, cyber, pollution, marine or aviation—where separate cover is required.
07 / Questions, explained
Frequently asked questions.
What insurance do self-employed business owners commonly consider?
Depending on their activities, assets, staff and contracts, self-employed business owners may consider Public and products liability insurance, Property insurance, Business interruption insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if a new or changing business activity is not reflected in the insurance description?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Self Employed Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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