At a glance
Understand the risk.
Ask the right questions.
Event Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- The event is postponed or cancelled after a specified incident affects the venue, supplier or organiser.
- A guest, exhibitor or contractor is injured around staging, temporary structures, displays or catering areas.
- Hired equipment, decorations or venue property are accidentally damaged.
- An incident arising from the day-to-day activities of event organisers leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of event organisers after a problem occurs.
- Damage to artwork, instruments, costumes, cameras, exhibits or production equipment.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may combine public liability, property and selected cancellation exposures for declared events, subject to dates, attendance, activities and cancellation causes.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover scheduled or declared artworks and collections against specified physical loss or damage, subject to valuation, security, transit, packing and display conditions.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
may respond to covered allegations that professional services, advice, designs or omissions caused financial loss, subject to the insured services, retroactive date and claims-made notification requirements.
may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.
Business interruption insurance
may assist with insured loss of gross profit or revenue and certain additional costs when a covered event triggers the policy, subject to the indemnity period and calculation basis.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Define the event footprint and organising role
Start by describing the event itself: purpose, dates, venue, expected attendance and the activities offered. Include preparation, setup, public opening and pack-down, not only the advertised hours. Explain whether you are the organiser, venue owner, promoter or a contractor supplying one part of the event. Identify performances, food service, alcohol, rides, workshops and off-site activities where relevant. The broker needs the specific program and responsibility map, because an indoor launch, outdoor festival and private celebration can create very different questions even when each is described simply as an event.
Consider the temporary environment. Staging, marquees, electrical supply, lighting, fencing and toilets may be hired from different suppliers, while exhibitors bring their own property. Explain who installs, inspects and controls each element. Describe access for contractors and the public, including shared areas outside the main venue. Ask how proposed insurance treats public liability, hired equipment, cancellation and other options under consideration. Cancellation cover needs particular attention to the insured causes and exclusions; it should not be assumed to reimburse any decision to cancel, disappointing attendance or a supplier problem merely because the event cannot proceed as hoped.
Align the event plan with the signed contracts
Bring venue-hire terms, supplier agreements, performer contracts and any client appointment to the review. Identify deposits, cancellation charges, indemnities and responsibility for damage to property. Keep material changes to dates, scope and attendance documented. If the event is organised for another entity, clarify who makes financial commitments and whose interests need to be considered. Obtain appropriate advice on unusual contractual obligations. A collection of supplier insurance certificates can be useful, but it does not replace understanding the organiser’s own responsibilities or establish that the financial consequences of every supplier failure are covered.
Prepare a current budget and a practical allocation of operational responsibilities. Separate committed costs, expected income and costs that could be reduced if arrangements changed. Keep equipment schedules and hire condition records where relevant. The event plan should identify who can make urgent decisions and how contractors communicate during delivery. Describe actual safety and security arrangements accurately, using qualified advisers for specialist matters. If an insurer asks about a control, distinguish what is already confirmed from what remains in planning. The proposal should reflect the event that will be delivered rather than an early concept or promotional description.
Record decisions clearly when the event is disrupted
If an incident occurs, prioritise safety and activate the appropriate event response. Preserve a factual timeline of the circumstances, decisions and communications with venues or suppliers. Notify the relevant insurance contact and discuss proposed expenditure or changes where practical before committing to substantial costs. Keep property damage, refunds, extra supplier charges and other financial effects separately documented. Avoid announcing an insurance outcome before the cause and wording have been assessed. Where specialist technical, safety or legal advice is needed, obtain it alongside insurance guidance so the operational decision is made by the appropriate people on reliable information.
Review cover when the program, venue, dates or scale changes. An added activity, larger audience or move outdoors may require a specific update rather than an assumption that the original arrangement continues unchanged. Consider practical alternatives for key suppliers and a way to contact attendees if the main ticketing system is unavailable. For an annual events program, provide the forthcoming calendar and clarify which events are included. Ask the broker to explain policy periods, relevant limits and material exclusions. The insurance review should follow the actual event commitments while leaving operational contingencies and uninsured commercial risks visible in planning.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
The event is postponed or cancelled after a specified incident affects the venue, supplier or organiser. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A guest, exhibitor or contractor is injured around staging, temporary structures, displays or catering areas. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for event businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Venue-hire, exhibitor, supplier and cancellation agreements.
- Event plans, attendance estimates and equipment schedules.
- Loan, consignment, exhibition, performance and venue-hire agreements.
- Condition reports, valuations, inventories and transport or packing instructions.
- Artist, performer, production, licensing and image-release agreements.
- Event plans, ticketing terms, security plans and cancellation contracts.
Questions to ask before choosing cover
- Are items insured at agreed value, market value or replacement value, and are valuations current?
- Does cover continue during transit, installation, loan, touring, storage and outdoor display?
- Who is responsible under venue, loan, consignment, performer and supplier agreements?
- Are cancellation causes, weather, non-appearance and venue unavailability addressed?
- Are copyright, media liability, cyber, equipment and public liability included where relevant?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- Inherent vice, gradual deterioration, defective materials, poor packing or ordinary wear.
- Unexplained disappearance, unattended property or theft without required security.
- Outdoor displays, touring, international transit or high-value items not declared.
- Cancellation for causes not listed in the policy, including poor ticket sales or change of mind.
- Intellectual-property, defamation or professional-services claims unless the relevant cover is included.
07 / Questions, explained
Frequently asked questions.
What insurance do event organisers commonly consider?
Depending on their activities, assets, staff and contracts, event organisers may consider Event insurance, Public and products liability insurance, Fine art insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if the event is postponed or cancelled after a specified incident affects the venue, supplier or organiser?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Event Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus events, attendance, participants, volunteers, venues, equipment and safeguarding arrangements. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
One-day event insurance and cancellation: keep the dates and triggers clear
A one-day event can create responsibilities well before guests arrive and after they leave. When seeking event insurance, give the broker the dates for delivery, setup, rehearsals, the public event and pack-down. Ask which of those periods is insured, and identify the organiser, venue, contractors, volunteers and any separate exhibitors.
Liability and cancellation answer different questions
Public Liability Insurance concerns certain legal liabilities for injury to other people or damage to their property. Cancellation cover, where available and selected, addresses specified financial consequences of an insured disruption to the event. Do not treat a liability certificate supplied to the venue as confirmation that lost ticket revenue or a cancelled booking is insured.
For cancellation options, ask the insurer to identify the covered causes, conditions and financial basis of settlement. Discuss adverse weather, venue access, key suppliers, essential performers, communicable disease and authority restrictions individually; availability and exclusions can differ. A decision to cancel because sales are disappointing is not something to assume a policy will fund.
Declare known concerns before arranging cover. Buying a policy after a supplier has warned of a problem, or after a weather event is already developing, does not necessarily insure that situation. Keep written records of what was disclosed and the insurer’s response.
Build a clear event budget
Separate committed costs, refundable deposits, supplier credits, sponsorship, ticket income and expected profit. Read the venue and supplier cancellation terms. Ask how the policy treats recoveries, postponement rather than cancellation, extra expenses and the sum insured. The amount spent on an event is not automatically the amount payable following a claim.
For hired staging, audio equipment and furniture, examine both the hire agreement and insurance wording. Responsibility for returning an item in good condition is different from an insurer accepting all damage to property in your care. Ask about the relevant exclusions and available extensions before signing.
Prepare a program, attendance estimate, site plan, contractor list, safety arrangements, contract requirements and budget for the quote. Tell the broker about alcohol, temporary structures, amusement devices, sporting participation or other activities that change the risk. Confirm any approvals with the relevant venue and authorities.
The government’s business insurance guide provides background on liability and other business cover. For the specific event, request a callback with your dates and planned activities so the policy options and limits can be checked against them.
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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