At a glance
Understand the risk.
Ask the right questions.
Gallery Insurance starts with a clear picture of the work you perform, the responsibilities you accept and the events that could interrupt your business. This guide brings together common risks, insurance categories, practical documents and questions to discuss with your broker. Your business may need a different combination of covers or extensions from another business in the same industry.
Use the sections below to prepare for an insurance conversation in Perth, Sydney, Melbourne, Brisbane, Canberra or elsewhere in Australia. These examples are general information, not a recommendation that a particular policy is suitable for you. Your activities, locations, contracts and the applicable policy wording need to be considered together.
General information only. This does not take into account your objectives, financial situation or needs. Before acting, consider whether the information is appropriate for you. Cover is subject to insurer acceptance and the policy terms, conditions, limits and exclusions. Read the Financial Services Guide and the relevant PDS (where applicable) and/or policy wording before deciding.
01 / Understand your exposure
Common risks to consider.
- An artwork is scratched or dropped during installation, de-installation or movement within the gallery.
- A visitor trips over lighting, plinths, cables or temporary display structures.
- A consigned work is damaged by water, humidity, fire, theft or inadequate security.
- An incident arising from the day-to-day activities of commercial galleries and gallery operators leads to an allegation of injury, damage or financial loss.
- A contract, approval or record does not clearly document the responsibilities of commercial galleries and gallery operators after a problem occurs.
- Damage to artwork, instruments, costumes, cameras, exhibits or production equipment.
02 / Connect risks with cover
Insurance commonly considered.
No single package suits every business. The descriptions below identify possible cover categories; each is subject to its own wording and underwriting.
may cover scheduled or declared artworks and collections against specified physical loss or damage, subject to valuation, security, transit, packing and display conditions.
may respond to certain third-party injury or property-damage allegations arising from business activities, subject to the insured activities and policy wording.
may cover specified buildings, contents, stock and equipment following insured events, subject to declared values, exclusions and settlement terms.
may combine public liability, property and selected cancellation exposures for declared events, subject to dates, attendance, activities and cancellation causes.
may respond to covered allegations that professional services, advice, designs or omissions caused financial loss, subject to the insured services, retroactive date and claims-made notification requirements.
may assist with specified cyber incidents, privacy events, response costs and business interruption, depending on the event, security controls, sub-limits and exclusions.
Business interruption insurance
may assist with insured loss of gross profit or revenue and certain additional costs when a covered event triggers the policy, subject to the indemnity period and calculation basis.
A policy name does not establish that an activity or incident is insured. Review the insured business description, trigger, conditions, limits, excess and exclusions with your broker.
03 / A closer look at your business
Details worth discussing.
Map the movement and custody of artworks
A gallery’s exposure begins before a work reaches its display position. Explain who collects pieces from artists, arranges packing, accepts deliveries, installs exhibits and returns unsold works. Describe whether the gallery owns stock, holds work on consignment or borrows pieces for exhibitions. Include art fairs, external storage, private viewings and work sent to prospective buyers on approval. Values can change considerably between exhibitions, so a current average inventory may not capture the largest collection held at one time. Bring an example exhibition schedule to discuss temporary concentrations of value and the points at which responsibility changes.
The type of art affects the information needed. Fragile ceramics, framed works on paper, large sculpture and digital installations may require different handling and environmental arrangements. Identify works that need specialist lifting, climate control or custom transport. Explain public access, private functions, catering and installation activity occurring while visitors are present. Ask how the relevant wording treats consigned property, accidental damage, theft, deterioration and property temporarily away from the gallery. Valuation and settlement provisions deserve particular attention because a damaged artwork may involve questions about conservation, loss of value and ownership that ordinary office contents do not present.
Condition reports and agreements that travel with the work
Keep an identifiable record for each significant piece: artist, title, medium, dimensions, owner and agreed value where relevant. Photograph its condition on arrival and departure, and note existing marks or repairs. These records are most useful when tied to the consignment or loan agreement and the actual movement date. Discuss who can approve conservation and whether the owner must agree to any proposed repair. If a courier receives the work, retain the packing instructions and collection acknowledgement. The paperwork should help distinguish pre-existing damage from an event during a period for which the gallery had responsibility.
Read exhibition and consignment terms alongside the proposed insurance arrangements. They may specify a valuation basis, insurance period, transit responsibility or restrictions on how work is displayed. A venue’s insurance certificate is not a substitute for understanding which party has agreed to insure the objects. For an art fair, clarify responsibility during loading, overnight storage and dismantling as well as public opening hours. Keep installer contracts and evidence of agreed handling methods. If an artist’s contract requires broader protection than the policy appears to provide, raise the discrepancy before accepting the work rather than resolving it only after damage occurs.
Planning for damage and exhibition changes
When a piece is damaged, restrict further handling and obtain appropriate specialist advice. Record its location, condition and the circumstances without attempting cosmetic repairs that could obscure evidence. Contact the broker or insurer about assessment, conservation and communication with the owner. Keep packaging, environmental readings and access records where they may help explain the event. Separate the facts from an early assumption about fault. If water or another developing hazard threatens additional works, prioritise safe protective action and document what was moved, where it went and who handled it. Discuss any proposed disposal or restoration before proceeding.
Use renewal to review the coming exhibition calendar, not merely the previous year’s sales. A prestigious loan, a sculpture exhibition or participation in an interstate fair may create different requirements. Update valuations, security arrangements, storage locations and transport practices. Consider how the gallery would recover if a display area became unusable or collection records were inaccessible. A secure inventory backup and an alternative contact for artists can support that process. Ask how any business interruption arrangement relates to the gallery’s commission income, event revenue and recovery period, recognising that the actual policy trigger and calculation determine the available response.
04 / Put it in context
What an incident might look like.
Hypothetical examples only. These are not BAU client stories or predictions of a claim outcome.
An artwork is scratched or dropped during installation, de-installation or movement within the gallery. The affected party seeks compensation, defence costs or rectification expenses. Whether any policy responds would depend on the allegations, insured activities, policy trigger, exclusions, excess and limit.
A visitor trips over lighting, plinths, cables or temporary display structures. The event also interrupts normal trading or creates additional expense. Property, liability, professional, cyber or interruption cover may be relevant only where the facts satisfy the applicable wording.
A few minutes. A different perspective.
Put your thinking
into practice.
Three situations for gallery businesses. Choose a practical next step, then explore why the details matter.
A learning activity with hypothetical situations. It is not a risk assessment, personal advice or a prediction of insurance cover.
What would you do next?
Work through the facts, the records and the questions you would take to your broker. There is no time limit.
05 / Prepare for the conversation
Bring the details.
Make the discussion useful.
Documents and contracts
- Artist consignment and exhibition agreements.
- Condition reports, valuations and installation plans.
- Loan, consignment, exhibition, performance and venue-hire agreements.
- Condition reports, valuations, inventories and transport or packing instructions.
- Artist, performer, production, licensing and image-release agreements.
- Event plans, ticketing terms, security plans and cancellation contracts.
Questions to ask before choosing cover
- Are items insured at agreed value, market value or replacement value, and are valuations current?
- Does cover continue during transit, installation, loan, touring, storage and outdoor display?
- Who is responsible under venue, loan, consignment, performer and supplier agreements?
- Are cancellation causes, weather, non-appearance and venue unavailability addressed?
- Are copyright, media liability, cyber, equipment and public liability included where relevant?
06 / Know the limitations
What may not be covered.
The following are examples only, not a complete exclusion list. Product terms vary, and the applicable PDS and/or policy wording must be checked.
- Inherent vice, gradual deterioration, defective materials, poor packing or ordinary wear.
- Unexplained disappearance, unattended property or theft without required security.
- Outdoor displays, touring, international transit or high-value items not declared.
- Cancellation for causes not listed in the policy, including poor ticket sales or change of mind.
- Intellectual-property, defamation or professional-services claims unless the relevant cover is included.
07 / Questions, explained
Frequently asked questions.
What insurance do commercial galleries and gallery operators commonly consider?
Depending on their activities, assets, staff and contracts, commercial galleries and gallery operators may consider Fine art insurance, Public and products liability insurance, Property insurance. Other policies or extensions may also be relevant. No single list is suitable for every business, and availability is subject to insurer appetite and underwriting.
Would insurance automatically respond if an artwork is scratched or dropped during installation, de-installation or movement within the gallery?
Not automatically. A claim outcome depends on the actual facts, the policy period, insured activities, definitions, exclusions, conditions, excesses, sub-limits and notification requirements. The relevant wording should be reviewed before relying on cover.
What information is usually needed to obtain a quote for Gallery Insurance?
Insurers commonly request turnover or revenue, payroll, staff and contractor numbers, locations, claims or complaints history, and the exact activities to be insured, plus events, attendance, participants, volunteers, venues, equipment and safeguarding arrangements. Complete and accurate disclosure helps the insurer assess the risk, but it does not guarantee that cover will be offered or that a future claim will be accepted.
08 / Keep exploring
Connect the wider picture.
Read about the primary insurance categories and clarify the terms used in policy discussions. A link does not mean a product is suitable for your business.
Useful insurance terms
Official guidance
Local understanding. National reach.
Across Australia.
Connected to your business.
Based in Osborne Park, Western Australia, and supporting businesses nationally. These are service areas, not separate BAU offices. State and territory requirements can differ.
WAWestern Australia+
Perth, Bunbury, Mandurah, Rockingham and Kalgoorlie.
NSWNew South Wales+
Sydney, Newcastle, Central Coast, Wollongong and Maitland.
VICVictoria+
Melbourne, Geelong, Ballarat, Bendigo and Shepparton.
QLDQueensland+
Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns.
SASouth Australia+
Adelaide, Mount Gambier, Whyalla, Gawler and Port Pirie.
TASTasmania+
Hobart, Launceston, Devonport, Burnie and Ulverstone.
ACTAustralian Capital Territory+
Canberra, Gungahlin, Tuggeranong, Belconnen and Woden Valley.
NTNorthern Territory+
Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy.
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